Rackspace Data Processing Agreement

Can an EU client continue to host personal data outside the EU or EEA under the RGPD? If certain legal mechanisms exist, EU clients can host personal data outside the EU. Personal data can be transmitted outside the EU and EEA if an adequate level of protection for this data is guaranteed. Can you keep my data only in the EU? Rackspace Technology is able to provide 24-hour support with a 24/7 „Follow the Sun” model that uses our support engineers in the countries where we operate. This means that we will not physically move your personal data to another jurisdiction without your consent, but we will sometimes have to support it from outside the EU. Can you keep my data only in the EU? Phocas is able to provide quality support through a 24/7 „Follow the Sun” support model that uses our support advisors in the countries where we operate. That is why we sometimes have to support you from outside the EU. We comply with the laws in force at all times. The General Data Protection Regulation (GDPR) is a European data protection regulation adopted by the European Commission. It replaced the European Data Protection Directive, also known as Directive 95/46/EC. The RGPD came into force on May 25, 2018 and applies to both individuals and businesses. It regulates the processing of personal data of EU citizens. Type of personal data processed: Interested people and contact details with existing customers – Correspondence Will I not violate data protection law when Rackspace Technology transfers my personal data outside the EU/EEA? Current laws allow Rackspace Technology to process personal data and thus support your services from outside the EEA, if you have given us your consent, if you have given us your consent, that data is transferred to a non-European jurisdiction which the European Commission considers to be an adequate level of protection for personal data, or that the transfer is subject to standard contractual clauses.

However, compliance with data protection legislation is a shared responsibility, as discussed in our Master Services Agreement. However, AllClients has no say in the data collected, how it is collected or how it is shared or used. Because our customers determine the purpose and means of processing data, our customers are data controllers for RGPD purposes. AllClients only processes data on its behalf as a data processor. We have a new computer addendum that meets the requirements of the RGPD. Customers who must include the provisions of the RGPD in their agreement can do so by following the instructions in force here. The data protection of the RGPD establishes a uniform legal framework for the entire EEA for the processing of personal data. It is directly applicable and applicable in all EEA countries (i.e.

no further legislation is required). Do you have other data centres in the EU where I can store my data? Yes, Phocas can provide servers in the EU.

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